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Delivery Information

*Trade Customers - Please refer to the specific Shipping Information in the 'TRADE INFORMATION' page (available once logged in and verified as a Wholesale customer)*

Please note: If an item is required for a particular date PLEASE INFORM US OF YOUR DEADLINE so we can try and meet this. Delivery times can be extended during busy periods.


We always aim to turnaround orders as soon as possible, normally this is within a couple of (business) days. This, however, is simply a guide, and although on the whole we usually are able to turnaround orders very quickly, some orders may take longer, especially at our busiest times, or if the items required are Made to Order items. Where possible we have tried to highlight this on the relevant product page.


UK Postage:

We offer a flat rate of £4.50 for all UK orders.

All UK orders will be dispatched via Royal Mail Signed For service. At times this can cause delays if you are not available to sign for your parcel. If you would rather your order is shipped via Standard (unsigned) mail then please do advise us of this.

For rush orders, or items you just can't wait to have, we also offer a UPS Next Day option, fully Tracked (most of the UK next day - orders may take additional time for remote areas).

This is available at a flat rate of £9.95 / order.


Overseas Postage:

We offer a flat rate of £12.50 for all International orders (worldwide).

Orders will be dispatched via Royal Mail Tracked & Signed For. Please note that we do not guarantee particular delivery timescales. For delivery estimates the Royal Mail website should be checked. Depending on the delivery region, mail orders can take several weeks to arrive at times (particularly busy times such as the period around Christmas).

We have now added a faster Courier Option for overseas orders. These orders will be dispatched via UPS Courier

This is charged based on your order value and the delivery address, as Courier charges vary widely depending on the location we are shipping to. The final charge will be displayed at checkout.

If you would like more information on the shipping methods available or to compare the cost to upgrade your shipment to a faster method then please get in touch and we would be happy to help.


Please note: You may be charged Import VAT and Customs Duty when your parcel arrives in your country for delivery. It is the recipients responsibility to pay these fees. These rates are set by your local government, not by Art Pewter-Silver Ltd. We have no control over these charges. Orders returned to us for refusal to pay customs duties will be refunded, minus any postage and re-stocking costs.

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